TERMS & CONDITIONS

Terms and Conditions:

 The parties to this agreement are the lessor and the lessee where Kohima Smart City Development Ltd.  is the Lessor & the customer is the lessee. The terms of the rental agreement are as follows:

Booking Policy:

• The mode of booking a cycle is only on online mode.

• The service is available only on Working days (Monday to Saturday).

• The booking may/might be unavailable on State or National emergency holidays as directed by the State or Central Government of India.

 Payment policy:

 • There is no security deposit for booking the cycle.

 • Payments are made only in form of cash at Kohima Cycles4Change Rental Store which is located at Kohima Smart City Development Ltd Office building; 2nd Floor.

 Pick-up policy:

• No delivery service.

• The lessee (customer) have to come to the Rental Store after booking to pick the cycle.

 • Pick-up date and time will be decided by lessee while booking online. Damage policy:

 • The lessee agrees to pay for any damage to, loss of, or any theft (disappearance) of items, regardless of cause or fault. Item damaged beyond repair will be paid for at its Market Price.

 • Any damage which is a result of raw material or manufacturing defects will not be chargeable to the lessee.

Refund policy:

 • Cycle once booked and paid will not be refunded.

Cancellation:

 • There is no cancellation charge.

 • After booking, if the lessee not available to pick-up the cycle after One (1) hour from the booking time, the booking will be cancelled automatically. Mandatory Documents:

• The lessor has to provide proof of individual details.

 • PAN Card / Voter / Aadhaar/Government ID must be produced on booking.

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